Ærø Hotel - Adults only

God og rigeligt at vælge mellem, måske var brødet lidt kedeligt, men bestemt spiseligt.

Se ovenfor

Var vild med morgenbuffeten.

Synes parkeringsmulighederne var noget trængte. Og så var det da ærgerligt at poolen var lukket om aftenen.

Morgen maden var okay, men ikke mere. røræg æg var ikke "rigtige" æg, men pulver.

Der var meget lyt på værelset og man følte at de andre gæster var inde på ens værelse.

Fint stort rum med TV.

Kedelig morgenmad. Ingen juice - bake off brød.

Morgenmad meget fin

Dårlige og tunge dyner/hovedpude

Ja det var pænt.

Dynen var for tung og for varm

Blev taget godt imod da jeg ankom… Værelset var super godt. Stort og der var mulighed for TV/radio på værelset Godt udvalg i restauranten God beliggenhed

Kreativ udsmykning af fællesområder.

Beskidt sengelinned. Betalte for havudsigt men det var knap nok havblik. Aftensmaden var lunken. Tjenere, der ikke kunne forstå og tale dansk

Det er en ringe service at man som gæst ikke kunne få et bord til aftensmaden. Hvis vi skal komme igen skal det ændres.

Meget at vælge imellem,

Morgenmaden meget mere kvantitet end kvalitet, derudover fantes ingen mulighed for afspritning ved buffeten.

Excellent breakfast. Happy happy hour!

Good

Devious pricing for evening meal

location is nice

horrrrrrible beds!!!!! don’t go there if you need comfortable bed

Location and staff was great.

It's an old worn out hotel. Not very modern and expect other guests to be 70+ They do not allow children at all.

The location was great for why we were there.

Reception was closed when we arrived. Having to find our own way about the hotel for our room.

Room, breakfast and general facilites are good as we can expect at this price level, not much. There are so many more charming places on Aerø, also for a much better price.

Customer care attitude from the "employees" as they named themselves. Due to a reservation mess (i'm responsible for) we had to pay twice the room and no commercial attitude was possible, even for a part. No reservation shift or refund was possible. As i can understand the politics of the hotel, that is quiet unfair, in our case, for people are coming and as long as the hotel loses nothing. What i cannot stanf from this kind of hotel is a customer care attitude near to zero, without any empathy. Well trained "employees" with a customer care culture could at its minimum say something like "i understand that is not what you expected", but the last thing to say is "sorry, i'm only an employee". We are speaking about a €200,00. Quiet unfair. Even the intervention of Booking.com changes nothing to it.

Room, breakfast and general facilites are good as we can expect at this price level, not much. There are so many more charming places on Aerø, also for a much better price.

Customer care attitude from the "employees" as they named themselves. Due to a reservation mess (i'm responsible for) we had to pay twice the room and no commercial attitude was possible, even for a part. No reservation shift or refund was possible. As i can understand the politics of the hotel, that is quiet unfair, in our case, for people are coming and as long as the hotel loses nothing. What i cannot stanf from this kind of hotel is a customer care attitude near to zero, without any empathy. Well trained "employees" with a customer care culture could at its minimum say something like "i understand that is not what you expected", but the last thing to say is "sorry, i'm only an employee". We are speaking about a €200,00. Quiet unfair. Even the intervention of Booking.com changes nothing to it.

Great breakfast

Very good hotel with good parking facilities and super friendly reception staff

Restaurant had no a la carte

nice breakfast very freindly staff